What payment methods do you accept?
We accept Paypal, using credit cards and debit cards which are 100% safe. Paypal is used by 1 in 3 people in the United Kingdom, and is now the accepted way to accept payments in a secure arena.
How long it will take to get my order?
We arrange delivery within 3 business days once payment received. Normally takes 3-5 working days to arrive destination and standard flat shipping may take longer.
Should I pay extra handling fee or duty to get the package?
We declare the parcel as "personal gift, no commercial value", there won't be any extra charge involved.
What's your return policy?
Each mall has it’s own returns policy.
What shall I do if I got a wrong package?
That rarely happens, in case you get wrong package, Following next steps:
1. Don't rip the Shrink Wrap open
2. Weigh the package
2. Find out the your Document
3. Take all of them in one picture and submit to us
We shall determine upon getting all of information required. The solution must on the buyer's benefit
Which format and region code of your DVD?
To be worldwide supplier, we only supply fully region free DVD and support both NTSC&PAL format which means our DVD could be played anywhere of the world if you have a DVD player or PC support multi region code.
What is a code free / multi region DVD player?
A Code free DVD player is a DVD player that is capable of playing DVD discs from around the world. DVD discs are encoded into 6 different regions. Normal (meaning non-Code free)
NTSC and PAL Formats
NTSC stands for the National Television Standards Committee. It is a video signal standard used by the color television industry in the United States and Japan.
The NTSC is a common format used by many video compression boards.
NTSC video contains frames and fields. Most NTSC video frames consist of two interlaced fields. Each field is displayed as alternating horizontal lines across the screen. Most computer video formats are non-interlaced.
The frame aspect ratio used by the NTSC standard format is 4:3. This format uses a 640 by 480 resolution.
PAL stands for the Phase Alternating Line. This is a video standard used by the color television industry and is the common standard used in Europe. This video signal format sets the video to playback at 25 frames per second which contain 625 lines of pixels in each frame.
Why are there different regions?
Motion picture studios in the USA wanted to control the release of movies around the world using DVD region codes.. Movies are released on DVD at different times around the world, typically America and Canada first, Australia and Japan 6 months later, and Europe 12 months after US release. In some instances, DVD movies are available for purchase in America and Canada before they are released in European cinemas. Due to the high quality of DVD and the movie release system used by Hollywood, 6 regions were establish to prevent people from watching Region 1 movies before they were released on Regions 2-6.
DVD Region Locking is a system used to control which DVD movies play on which DVD Players. The regions are broken down as follow:
Region 1 - The U.S., U.S. territories and Canada
Region 2 - Europe, Japan, the Middle East, Egypt, South Africa, Greenland
Region 3 - Taiwan, Korea, the Philippines, Indonesia, Hong Kong
Region 4 - Mexico, South America, Central America, Australia, New Zealand, Pacific Islands, Caribbean
Region 5 - Russia (okay, former Russia), Eastern Europe, India, most of Africa, North Korea, Mongolia
Region 6 - China
What does this mean to the end consumer?
This means that movies from Region 1 (USA & Canada) WILL NOT play on a DVD player regions 2-6. Effectively Region 1 discs play only on Region 1 DVD players, Region 2 discs play only on Region 2 DVD players and so on.
I currently have a DVD player. How do I know if mine is Code free?
If you purchased your DVD player at any large electronics chain store like The Good Guys or Circuit City, then you have not purchased a code free or multi region DVD player. If you're still unsure, simply attempt to view an overseas DVD to see whether it will play or refer to below website
http://www.videohelp.com/dvdhacks
How do you tell what region code a DVD disc is?
The Region Code is usually specified on the back of the individual DVD packages, either with a Regional Coding logo of a globe with the region number superimposed over it, or specifically spelled out. For example, while currently-released New Line and Warner DVD titles use the globe logo & number scheme, MGM/UA titles state: "This disc has been encoded for Region 1: The United States, U.S. Territories and Canada." In the cast of Lumivision's discs, they are labelled "Available worldwide," which means that the discs contain no regional coding and will play on any player in any country.
Can I modify my own DVD player to be Code free?
It is possible, but unless you're an engineer, it's not recommended. Far too many people attempt to do this and end up damaging their DVD players. Also, by attempting to modify it yourself, you void any manufacturer's warranty.
Is it legal to use or own a Code free DVD?
Yes, it is legal. You are legally allowed to own a Code free DVD , but you can not use it for illegal purposes. Please check your State and Federal copyright laws for details.
How to get a DVD to work in my player or computer?
Because of different hardware of DVD player and computer is - there's no definite answer to this question. Most computers and DVD players have hardware changes each time they're manufactured - hardware manufactured in one month might be different than the same model manufactured a few months later. Searching the web for info on your player or computer and checking your manual is always a great place to start. We recommend purchasing a good software DVD player to watch movies on a PC or MAC - Windows Media Player and Quicktime tend to have problems playing DVDs. Sony and Pioneer DVD player tend to have problems playing multi code movies.
The difference between DVD5 and DVD9?
Presently, the DVD9 has the advantage of DVD5 as followings,
1. With mass storage and high image and graphic quality. The capacity of DVD9 is double DVD5¡¯s. To the equal length film, DVD9 can adopt the big data stream to compress, which guarantees the image and graphic¡¯s quality. However, to contain the whole film, DVD5 can only diminution the data stream, this depress the quality of image and graphic. Generally speaking, if a DVD5 disc contains the film of 100 minutes, the quality of image and graphic can be insured. Although the theoretical standard of DVD is 133 minutes, it also depends on the quality of the raw materials. As far as it goes, the DVD is not popularised in China, the materials are mostly the things of VCD years. So the quality of 133 minutes do not reach the standard of DVD. And the capacity of DVD9 accords with the facts of China. To gain bigger capacity, it can increase the data stream to make up for the shortcoming of the raw materials, provide you a real feeling of DVD.
2. Technology advanced and protecting copyright. No matter in program produce or disc manufacture, the content of technology is fairly high. The technic of production has matured. At present, in the pirate market, mostly are the DVD5. And the production on DVD9 is far more complicated than the DVD5, the error can not appear in every step during the whole course . Now, there remains a problem in the testing of DVD9, the DVD-R can master the DVD5, but DVD9 can not. So the testing will be more complicated and the time-spending will be longer. And the technology of mastering and compression of the DVD9 is not mature, only a few manufacturer can do, comparatively, the producer of the DVD5 are of a good number.
3. Abundant content of program. Generally speaking, the DVD5 is somewhat monotonous, and do not reach many functions of the DVD standard. Comparing with the VCD, the DVD5 only get improvement quality, no more functions. And the DVD9 adds some authentic functions of DVD, including multi-lingual, multi-caption, multi-angle, etc, these make the customers feel the real excellence of DVD.
4. High quality. The quality of DVD9 is higher than the DVD5. DVD5 uses the gold as the reflection layer. In appearance, the DVD9 is golden, while the DVD5 is silver.
What's mean by "SINGLE BOX SET", "INDIVIDUAL BOX SET" "ENGLISH EDITION" "DVD9 production"?
Single Box set: All the discs of complete series are in one box set. Both packages and discs have Chinese/English writing.
Get reference from our actual pictures.
Individual Box set: Each season have it's own cases. Several cases make of complete series. Get reference from our actual pictures.
ENGLISH Edition: Looks like single box set, but both packages and discs are almost none Chinese writing or Full English.
Get reference from our actual pictures DVD9 Production: DVD9 been selected solely because majority of our movies are DVD5. This catalogue save your time if you are only looking for DVD9